FAQ’s

How can I care for my products?

You can read about how to care for your products on our Product Care Information page.

Can I return an item?

Our Returns & Cancellations page will be able to help you find out information on returning an item.

What payment methods do you take?

We take PayPal, Mastercard, Maestro and Visa. You can read more on our Delivery & Payment page.

What are the shipping options?

Free standard delivery (mainland only) on order value over £50.

Standard delivery 3-7 working days items up to 500gm weight £3.95 per shipment, up to 1kg £4.95 per shipment and up to 2kg £5.60. Express delivery up to 2 working days order placed by 4pm £9.95.

More information can be found on our Delivery & Payment page.

How can I contact you if my question isn’t answered here?

You can contact us on +44 (0)1622 812897 or email us at sales@raggedrose.com.