FREE UK SHIPPING ON ORDERS OVER £50 (mainland only). International shipping is also available.

View cart0 items - £0.00

Product Care Information

Welcome to Ragged Rose’s Product Care Information Page.

At Ragged Rose, we want you to be happy with your purchase from us. We also want to ensure that you know how to look after the products. That is why we have created our Product Care Information page, with all the tricks, to show you how to preserve the product and keep it looking fresh. We have also included how the fabrics are constructed so you can understand why velvet is more delicate than cotton.

Should you feel that this information has not helped, or any other queries, please don’t hesitate to call us at: (01622) 812897 (Monday – Friday 9am – 6:30pm) or email us at


  • How velvet is made
  • How to look after velvet:
    • Creases
    • Stains
    • Hand Washing
    • Ironing

How velvet is made:

The term ‘velvet’ refers to the weave and not the fabric itself.

  1. Velvet is woven on a specialist loom, creating a dense fabric pile which gives the velvet fabric its distinctive look and feel.
  2. It is woven as a double cloth. It is made by weaving two sets of warp threads simultaneously. (Warp is the lengthwise thread on the loom, weft is across the loom.)
  3. They are then cut into two pieces along the warp.
  4. These two separate pieces are then rolled out separately. This is called pile cloth.
  5. The ends of the thread in this pile cloth are sticking up and sheared off. This forms a soft, tactile pile, so the velvet’s colour changes when it is brushed in different directions.
  6. Initially, velvet was made from silk which was why only Royalty and the very wealthy aristocracy could afford it.. But now, it is produced from a range of different fibres ranging from the man made polyester cheaper end of the market, through to viscose, cotton and finally silk at the very premium luxury end.
  7. Ragged Rose velvet fabrics are created with 100% cotton and are pre washed before being made into products.
  8. The look, colour and texture of velvet will change depending on the direction the fabric is brushed, lighting and the wear.


How to look after Velvet:


Folding velvet will often lead to creasing and marks, which can be removed. Prolonged use without regular care will continue to crush the velvet and may damage the pile or mute the natural sheen.

A gentle vacuum, or brush lightly with a damp cloth, once a week should reverse any wear and maintain the textured pile of the fabric.

Steaming the fabric will also remove creases. There’s a number of ways you can do this:

  1. Turn the item inside out, point nozzle of steamer at the creases.
  2. You can also hang it in a steam-filled bathroom to remove creases.
  3. Boil water and put the product over the steam. Try to avoid getting it wet.

TIP: If you need to fold velvet, use tissue paper between the folds.


If you get small stains on velvet, gently remove the stains with a damp cloth. Wet the cloth in warm water and very carefully, gently rub the stain.. Don’t rub the cloth too hard as it may damage the cloth. Then dab the fabric until it is dry. Repeat the process until the stain is removed.

If you get large stains on velvet, it is better to get it dry cleaned.

Hand Washing:
  1. Put the item inside out.
  2. Use delicate, non-biological liquid detergent
  3. Gently squeeze out some of the excess water. Don’t wring it. Hang out or dry flat if possible to drip dry. Don’t use pegs, it will ruin the pile.

Don’t iron velvet as you can crush the pile. Use a pin board if available. Or gently steam.


  • Where Cotton comes from
  • How Cotton is made
  • How to wash Cotton
    • Ironing


Where Cotton comes from

Cotton is found on a cotton plant. These plants grow in hot countries such as: India, America, South America and Egypt.

It grows soft fibres that grow into a boll, or protective case, around the seeds of the cotton plant. Where the Cotton is grown, effects the quality of the Cotton. Egyptian Cotton is considered the finest Cotton because it has the longest fibres, which make the Cotton stronger. Whereas American Cotton is medium length fibres and India has the smallest fibres. This is the most common country companies will use to create their Cotton products.

Ragged Rose’s products are sourced and produced in India.

How Cotton is made

The fibres from the cotton plant are often spun into a yarn or thread and used to make a soft, breathable fabric. These fibres are easy to spin into a strong thread. This is because the cotton fibres are not straight but spiral. These twists mean that the fibre surface is rough, so when a number of fibres are placed together, they interlock and twist.

This makes the cotton an easily woven fabric. Therefore, the fabric is more durable and can be easily cut into shapes. The more fabric count (number of wrap and weft yarns) keep the shape well; whereas a lower count makes the fabric less durable and may stretch.

Ragged Rose’s cotton is, 2 x 20 by 2 x 20 cotton casement. This is a medium weight fabric and made of closely packed thick warp yarns. This is commonly used for table linen, upholstery and curtains.


How to wash cotton

With Ragged Rose’s products, we suggest you wash our cotton items in the washing machine on a gentle, slow cycle, (that is used for silk) at 30 – 40 degrees. If it is a hot or fast cycle then the cotton will be prone to the colours fading from the material, more creases and potential shrinkage. Turning the item inside out will also help preserve the colour of the fabric.

The Bobby Pom Pom Cushions, we highly recommend you turn the cushion case inside out, before putting it into a really gentle machine hand wash to protect the pom poms from falling off.

With our Seat Pads and Garden Cushions, they must also be washed in a gentle machine hand wash on a slow spin, max 600 revs, because a faster spin cycle will make the filling lumpy and destroy the seat pad and cushion. They must not been tumble dried.


Use a hot iron, while the fabric is still slightly damp to remove any creases from the fabric. If you find the fabric is too dry then spray it so it is easier to iron.


Thank you for reading Ragged Rose’s Product Care Information. We hope that it gave you all the information and answers you need.